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Synergy Power

Warranty Coverage.

Synergy Power warrants the Covered Product to be free of all defects in material and workmanship for 25 years from date of installation in 2016. This warranty extends to the original Buyer, and each successive buyer within the warranty period. Within the period of this Warranty, Synergy Power will repair or replace, free of charge; any part proving defective in material or workmanship. Synergy Power will repair or replace, free of charge;any damage caused to the home due to a faulty installation and workman ship. All warranty repairs and service must be performed by an authorized Synergy Power technician, or at an authorized Synergy power service facility. Any violation of this provision shall be considered a breach of this Warranty. A Breach of Warranty VOIDS the Warranty. All expenses related to replacing or repairing a defective part or faulty installation under this warranty shall be assumed by Synergy Power without exception.

How to Obtain Warranty Service.

a.If warranty repairs are to be made in the home:

The Buyer must notify Synergy Power of any defect, malfunction, or nonconformity promptly upon discovery, by calling (801) 420-0391.An authorized service technician shall visit the buyer’s home for the purpose of repairing or replacing the defective part within 3 days of receipt of the call by Synergy Power.


b.If Buyer is asked to return a product to Synergy Power or the manufacturer:

We recommend that the Buyer insure the product and send it return receipt requested. We accept no liability for products lost or misplaced in shipment.


c. The Buyer may return the Covered Product to the retail seller, or to any retail seller of like goods of the same manufacturer, who will do one of the following:

1. Service or repair the Covered Product to conform to the applicable warranty.

2. Direct the buyer to a reasonably close independent repair or service facility.

3. Replace the Covered Product with goods those are identical or reasonably equivalent to the warranted goods.

4. Refund to the Buyer the original purchase price less that amount directly attributable to use by the buyer prior to the discovery of the nonconformity.


d. The Buyer may secure the services of an independent repair or service facility for the service or repair of the Covered Product:

ONLY when service or repair of the goods can be economically accomplished and when the Buyer is not furnished appropriate relief by the provisions of subparagraph (c).In that event, Synergy Power will reimburse the independent repair or service facility for the reasonable cost of service and repair, including any cost for parts and any reasonable cost of transporting the goods or parts, plus a reasonable profit.

Warranty Exclusions.

This warranty does not apply to any costs, repairs, or services for the following:

1. Repairs necessitated by use other than normal home use.

2. Damage resulting from misuse, abuse, accidents, alterations, or natural disasters.

3. Corrective work necessitated by repairs made by anyone other than a Synergy Power authorized service technician.

Notice to Buyer.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. You have the right to bring any action at law or equity to resolve disputes concerning or to enforce the provisions of this warranty. If you disagree with Synergy Power’s performance under the terms of this Warranty, you may submit the matter for resolution to Synergy Power. You shall not be responsible for expenses incurred in submitting a dispute for resolution under the terms of this paragraph. You agree to submit any dispute for resolution to Synergy Power before pursuing any legal remedies to which you may be entitled.

Quality and reliability are in our DNA.

Panasonic began mass production of HIT® panels back in 1997. Our complete vertical integration means we control every step of production—from initial R&D to final assembly, giving us better control over the entire process.

What’s more, we back our panels with an industry-leading warranty covering 25 years workmanship and 25 years output. So you can purchase with confidence knowing you’re partnering with a century old company that consistently rates as one of the world’s mosttrusted technology brands.

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